Support & Shipping
Customer Service & Delivery Information
Customer Service
For inquiries, contact us at: +90 535 267 07 23
Delivery Countries
We deliver to the following countries:
- Lebanon
- Saudi Arabia
- UAE
- Egypt
- Jordan
- Kuwait
- Bahrain
Delivery Time
Delivery times vary based on the destination and shipping method:
- UAE, Egypt, Bahrain: 4-9 business days
- Kuwait, Saudi Arabia, Jordan, Lebanon: 5-12 business days
Order Cancellation and Modifications
- Orders can be cancelled within 2 hours of placement.
- Once an order has been shipped, modifications cannot be made.
- If a product is out of stock, we will notify you and provide options for replacement or cancellation.
Shipping Charges
- Calculated based on the weight of your order and destination.
- Import duties and taxes may apply and are the responsibility of the customer.
Damaged Items
If your order arrives damaged, please contact us immediately to arrange for an exchange or refund.
Exchange Shipping
- Shipping costs are automatically calculated based on the weight of your order.
- Import duties and taxes are the responsibility of the customer.
Mailing Address
- Please ensure your shipping address is accurate and complete to avoid delays or delivery issues.
- We are not responsible for packages delivered to incorrect addresses provided by the customer.